Med Supports carries only high quality medical grade products. Our goal is to provide our customers with the highest quality products at the best price. Your satisfaction is our priority.
Most items may be returned within 30 days from the date of sale for a refund of the full product purchase price. Items must be unused, in like-new condition and in their original packaging. We suggest that when you receive your product, try it on inside your house to see if it fits properly. If it is not the correct fit, place the product back in it original packaging and return for size exchange.
We cannot accept returns of certain items, including:
- Any Item returned more than 30 days after date of sale
- Any Item that is damaged or missing parts
- Any Item that has been used in any shape or form
- Any Item that is dirty or soiled
- Any Item missing appropriate instructions
- Any Item noted on our Web site and/or labeled on the package as non-returnable due to health and sanitary reasons: Plantar FXT, Compression Stockings, Silipos products, and other products noted as non-returnable on our Web site.
Final determination of whether a product is in unused, resalable condition is at the sole discretion of Med Supports. Items deemed non-returnable shall be returned to the customer at their expense.
Send Return or Exchange to: Med Supports, 2951 100th Court NE, Suite 140, Blaine, MN 55449. Be sure to include a copy of the original invoice. For exchanges, please include instructions noting which new size you would like sent to you in exchange.